Home      Pamper Party Booking and Cancellation Policy

Pamper Party Booking & Cancellation Policy

  • Serenity requires a £25 non-refundable deposit upon booking your pamper party, this will be deducted from the total payment.
  • The remaining balance will be due at least two weeks before the date of your pamper party.


  • Cancellations (for the full party or individuals attending) within 7 days of when the pamper party is due to take place will not be refunded. However, if more than 7 days notice is given then a refund minus the £25 deposit will be given. 


  • All treatments must be booked and paid for in advance and therefore can't be booked with the therapist on the day. Any money offered to the therapist on the day will be counted as a tip.


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